Question 1

What is the best time to visit Kedarnath?

Accepted Answer

The best time is May to June and September to October. The temple opens in late April/early May and closes in November (Diwali). Avoid July-August monsoon season due to landslides and heavy rainfall.

Question 2

Is helicopter service available to Kedarnath?

Accepted Answer

Yes! Helicopter services operate from Phata, Guptkashi, and Sirsi helipad to Kedarnath. Flight time is 7-10 minutes. Book in advance during peak season. Cost ranges from 4,000-7,000 per person one way.

Question 3

What is the cancellation policy?

Accepted Answer

Our standard cancellation policy: Free cancellation up to 7 days before check-in. 50% refund for cancellations 3-7 days before. No refund for cancellations within 3 days. Some properties may have different policies - always check before booking.

Question 4

What are the temple darshan timings?

Accepted Answer

Kedarnath Temple timings: Morning - 4:00 AM to 3:00 PM, Evening - 5:00 PM to 9:00 PM. Rudrabhishek and special poojas have separate timings. During peak season, expect long queues - arrive early.

Question 5

What should I pack for Kedarnath trek?

Accepted Answer

Essential items: Warm clothes (temperatures drop below 5°C), rain gear, comfortable trekking shoes, first aid kit, water bottle, energy snacks, torch/headlamp, sunscreen, sunglasses, and valid ID proof. Avoid heavy luggage.

Question 6

What packages do you offer?

Accepted Answer

We offer: Do Dham (Kedarnath + Badrinath), Char Dham packages, Kedarnath-only packages (2-4 days), VIP Darshan packages with helicopter, Group pilgrimage tours, and customizable itineraries.

Question 7

Do I need registration for Kedarnath Yatra?

Accepted Answer

Yes, biometric registration is mandatory at Sonprayag. Carry valid government ID (Aadhaar/Passport). Registration is free and includes basic health check. Without registration, you cannot proceed beyond Sonprayag.

Question 8

How do I get a refund?

Accepted Answer

Refunds are processed automatically based on our cancellation policy. The amount is credited to your original payment method within 5-7 business days. For UPI/wallet payments, refunds may be faster (2-3 days).

Question 9

What types of accommodation are available?

Accepted Answer

We offer: Budget dharamshalas, standard hotels, premium resorts, tents/camps near Kedarnath, homestays in villages, and luxury cottages in Guptkashi/Phata. Prices range from 500 to 15,000 per night.

Question 10

What is included in packages?

Accepted Answer

Typical inclusions: Accommodation, meals (as specified), transportation, guide services, temple registration assistance, and travel insurance. Helicopter packages include flight tickets. Check each package for specific inclusions.

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