Safety & Security

How to report a listing or property

1 min read

If a property doesn't match its listing, appears fraudulent, or has safety concerns:

  1. Raise a support ticket with subject "Report a Property"
  2. Include:
    • The property name and URL
    • What specifically doesn't match or is concerning
    • Photos or screenshots if available
  3. Our team reviews all reports within 24–48 hours

Properties with serious violations are immediately suspended pending investigation. We take every report seriously.

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Message or call our team and we will sort it out with you. You can also raise a ticket and track it online.