How do I report a guest for property damage?

If a guest has damaged your property:

1. Document the damage with photos immediately after checkout
2. Raise a support ticket with subject "Guest Damage Report" within 24 hours
3. Include:
   • Booking reference number
   • Photos of the damage
   • Estimated repair/replacement cost
4. StayKedarnath reviews the claim and may deduct the damage amount from the guest's security deposit (if collected)

We mediate between hosts and guests but cannot guarantee compensation for all damage claims. We recommend collecting a security deposit for high-risk bookings.