Check-in:
- Confirm the guest's arrival time when they contact you before check-in
- Have the room clean and ready by the listed check-in time (typically 12:00 PM)
- Greet guests or ensure reception staff is present
- Share WiFi details, room rules, and emergency contacts
Check-out:
- Standard check-out is 11:00 AM unless otherwise agreed
- Inspect the room after checkout for any damage
- Report any damage issues to StayKedarnath support within 24 hours of checkout